As the single point of contact for the USA, you'll be based in Belgium (in our Menen office and your home office), but your heart will be in the USA, where you'll be the guardian of customer satisfaction. Here's what you'll be up to:
- Building strong relationships with our distributors and industrial clients all over the USA.
- Being the voice of our customers, translating their needs to our Belgian crew for the best customer service and keeping the supply chain flowing seamlessly.
- Juggling quotes, orders, and inquiries with finesse and speed.
- Tackling any customer complaints like a pro, turning frowns upside down!